Organization Development

Strategic Direction and Planning

Berkshire Group, Inc. has a proven track record of helping organizations develop or clarify their vision and purpose and then, mobilizing energy toward that vision and purpose. Our focus is not so much on the document of the plan as it is on facilitating the group of people that need to create and own the vision, the direction and the execution of their plan. Our strength is in facilitating the process that develops ownership, energy and accountability. Similar to our process for Continuous Improvement, we assure that the right people are in the room for the discussions, that they feel heard and understood. We follow a process which includes understanding current state, then desired future and finally prioritized action plans that will result in execution and success of the strategic plan.We have a respected reputation for facilitating diverse groups through half or full day events. As a result, boards, executives, teams and organization leaders move forward with:

  • A shared understanding of current state
  • A clear vision of the desired future
  • Clear actions to take to achieve the vision
  • Ownership of the plan as well as the associated steps

Team Development

The single most untapped competitive advantage is teamwork. A productive, high-functioning team:

  • Makes better, faster decisions.
  • Taps into the skills and opinions of all members.
  • Avoids wasting time and energy on politics, confusion, and destructive conflict.
  • Avoids wasting time talking about the wrong issues and revisiting. the same topics over and over again because of a lack of buy-in.
  • Creates a competitive advantage.
  • Is more fun to be on!


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Continuous Improvement

Change is one of life’s only constants. Rather than fear what the future holds, we help empower companies to enthusiastically embrace change and use it to their advantage. We begin by working with the appropriate leadership team to identify strategically significant improvement opportunities. If a strategic plan exists, this can help in the selection.  If not, we can facilitate a process to identify critical improvement opportunities. By definition, these are issues that matter to the business.

Our approach to Continuous Improvement places a premium on individual commitment, accountability and the willingness to take personal responsibility for one’s own actions. Our assumption is that people are basically good and they desire an environment in which they can make meaningful contributions to important work. This approach requires leaders who are present with guidance, help and support while allowing for and expecting individuals to take responsibility.

An Approach that provides the necessary skills – The skills required to drive this environment or change are not very complicated, but people were not born with them, they were not taught in school, nor in most cases have they been provided in the workplace. We work to create a desire for training and education among those who genuinely want to learn because they see an approach, skill set and techniques that really work.

  1. Continuous Improvement as a means to accomplishing strategically-significant objectives that improve the bottom line, service to your customers, and the environment for your employees.
  2. Appropriate Involvement – We emphasize a high-involvement, team-oriented approach to continuous improvement, involving the right people, engaged in the right places, at the right time.
  3. A Process Focus – Problems and opportunities come primarily from the processes, systems, and structures provided for people to work with.
  4. Data-based, Data-Driven – Our approach emphasizes Key Performance Measures as a critical element of a continuous improvement environment.  It stresses objective, relevant data on which to base your decisions and actions.
  5. Structured Improvement Activities – We believe that regardless the topic, industry, or effort, the approach needs to be well defined. This ensures that valuable resources are well spent and that our improvement process is effective.  The approaches are designed to ensure that the fundamentals we are outlining here are integrated in any work that is done.

Leadership Development Program Design

Over the years we have successfully helped many customize a leadership program that is tailored specifically for their organization; one that combines some of our programs with some of their own or other outside vendors. We have also won competitive bids with large organizations to design leadership development programs that span the leadership spectrum from the high potential successor or new leader to executive level. Several clients have leadership programs that have been running for nearly a decade that we designed which include delivery of our programs as well as their own supplemental training.

We are proud of the work we do on program design because our mindset is to solve the problem at hand, not to sell our program. If some of our training fits the need then we are thrilled to provide it but, if not, we are excited to help design something that works for the client and meets their need. We are also very open to collaborating with other providers and consultants who are experts in their field to give the client the best of the best.

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M&A Integration

The “secret sauce” to make M&A and the “integration” of organizations really work lies in the people. Our strength has always been in that aspect of development, people. Over the past ten years we have gained quite a bit of experience in assisting with the combining of organizations and the development of the new culture. We bring that experience and all the tools that are in our tool chest to the table, combine that with the desired result for the new organization and apply it to the people, assisting in the transition from the old to the new with individuals, teams and the organization.

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We welcome the opportunity to facilitate important meetings that will help you succeed.